PetsTek Gift Card
- Regular price
- $10.00
- Sale price
- $10.00
- Regular price
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Delivery
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Gift Card Terms and Conditions
eGift Cards are collectively referred to as “PetsTEK Gift Cards.”
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Gift Cards do not expire and have no hidden fees.
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eGift Card amounts are charged at the time the order is placed.
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eGift Cards are delivered via email to the recipient provided at checkout. Delivery times may vary, and we are not responsible for delays caused by incorrect email addresses or email service provider issues.
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Gift Cards are non-returnable, non-refundable, and not redeemable for cash, except where required by applicable law.
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Once issued, Gift Cards cannot be refunded or returned, including in cases of order cancellation, except where required by law.
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Customers are responsible for maintaining the confidentiality and security of their Gift Card code.
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Discounts, promotions, and affiliate codes do not apply to the purchase or redemption of Gift Cards.
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Gift Cards may be redeemed only on this website and our mobile platforms for eligible products and services. They are not valid at third-party retailers, marketplaces, or locations unless otherwise stated.
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Multiple Gift Cards may be redeemed in a single order. To help prevent fraud or unauthorized use, additional confirmation or verification may be required, including for guest checkout orders.
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Gift Cards cannot be used to purchase other gift cards.
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Gift Cards are not valid toward shipping, taxes, or fees, unless explicitly stated.
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We are not responsible for lost, stolen, or unauthorized use of Gift Cards. Replacement may be issued at our sole discretion with valid proof of purchase.
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We reserve the right to cancel, suspend, or refuse Gift Cards or related orders if fraud, abuse, or a violation of these terms is suspected.
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By purchasing or using a Gift Card, you agree to these Gift Card Terms & Conditions.
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Gift Cards are sold and issued by the merchant of record.
✔️ Free shipping on orders over $49
✔️ Fast processing (1–2 business days)
✔️ 60-day money-back guarantee
✔️ We currently ship to addresses within the United States only.
✔️ 1-year limited warranty on all products
For complete details on orders, shipping, returns, and warranties, please view our full FAQ section.
Benefits
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FAQs
Warranty and Returns
How long is the warranty?
All products have at least 1-year limited warranty. Some products have a warranty lasting up to two years. For more details about the warranty, please see the product warranty page.
How do I cancel an order?
If you placed an order and would like to cancel it, please email us at customerservice@petstek.com. We do not guarantee that an item can be recalled after it has shipped.
How do I return the product?
We have a 60-day money-back guarantee. For return requests, please email us at customerservice@petstek.com. Please note that a return shipping label is provided only for cases where the product received is defective, damaged in transit or the wrong item was sent. Where the return reason is change of mind or if an incorrect order was submitted through no fault of PetsTEK, return shipping will be shouldered by the customer.
All returned items will incur a 10% restocking fee.
Can I get a refund?
You will receive a full product refund after the item has arrived at our return facility and was checked in.
The product I received was faulty/damaged. What can I do?
If the product you received is not working properly, you can contact us at customerservice@petstek.com, and we will assist you.
Shipping
How much is shipping?
Standard shipping is free with a purchase of over $49. Items below $49 will have a flat rate of $5.99 shipping.
Do you have express shipping?
Yes, we offer expedited shipping.
How long is the shipping time?
On average, shipping can take from 2-5 days to be delivered, barring unforeseen delays.
Do you ship internationally?
We ship to US addresses only. We currently do not ship to international destinations.
How can I track my order?
After your item is shipped, you will be emailed a tracking number.
Safe Shopping
How do I know you're selling authentic products?
PetsTEK is an authorized reseller. You can find us under the manufacturer's list of authorized sellers.
Is my information secure?
PetsTEK values your privacy. Our payment channel is safe and secure. We also do not give out your personal information.
If you signed up to our newsletter, we may email you about new products and special promotions from time to time. If you wish to stop receiving the emails, simply click the "Unsubscribe" link and you will be removed from our mailing list.
How can I contact you?
You can reach us through any of the following methods:
- Fill out the contact form
- Send us an email at customerservice@petstek.com
- Give us a call at 800-985-7589
Our customer service operating hours are between 9:00AM and 5:00PM EST.
Contact Us
Mailing Address: 2413 Main St, #559 Miramar, FL 33025
Phone Number: +1 (800) 985-7589
Email: customerservice@petstek.com
Call Us
Phone Number:
+1 (800) 985-7589
FREE SHIPPING
Money Back Guarantee
