Paracord FAQS
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What is the PetsTEK Paracord Dog E Collar Cover used for?
The PetsTEK Paracord Dog E Collar Cover is designed to cover, secure, and protect your dog’s e collar receiver while giving the collar a cleaner, more stylish look. It also helps reduce pressure and irritation during wear.
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What neck sizes does this collar cover fit?
It comes in two size options: Medium for 16 to 22 inch neck sizes and Large for 22 to 25 inch neck sizes.
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Is this collar cover good for large dogs?
Yes. The Large size is designed for dogs with a 22 to 25 inch neck size, making it suitable for many large and giant breed dogs.
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What e collar brands is it compatible with?
This cover is designed to work with several popular e collar brands, including Dogtra, Educator, SportDOG, Garmin, Bousnic, Jugbow, and Delupet.
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Does this include the e collar receiver?
No. This is a collar cover only. The e collar receiver or training system must be purchased separately.
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Does the paracord cover help protect the collar?
Yes. The durable paracord construction helps shield your e collar strap from wear, fraying, and daily damage.
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Is it comfortable for dogs to wear?
Yes. The soft paracord design helps reduce pressure and irritation, while the lightweight build adds minimal bulk to your dog’s neck.
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Does it help keep the receiver in place?
Yes. The adjustable nylon cord system helps create a snug fit and supports consistent contact between the receiver prongs and your dog’s neck.
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What color designs are available?
The available design options include Baja, Mojave, Lagoon, and Riviera.
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Can I use this for everyday walks?
Yes. Its lightweight paracord design makes it suitable for daily walks, training sessions, and outdoor use.
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Is this a replacement collar strap?
It works as a cover and concealer for your e-collar setup. It is best used to improve comfort, protect the strap, and give your training collar a more polished look.
Have Any Questions?
Find all the information you need, gathered in one convenient spot.
FAQs
Warranty and Returns
How long is the warranty?
All products have at least 1-year limited warranty. Some products have a warranty lasting up to two years. For more details about the warranty, please see the product warranty page.
How do I cancel an order?
If you placed an order and would like to cancel it, please email us at customerservice@petstek.com. We do not guarantee that an item can be recalled after it has shipped.
How do I return the product?
We have a 365-day money-back guarantee. For return requests, please email us at customerservice@petstek.com. Please note that a return shipping label is provided only for cases where the product received is defective, damaged in transit or the wrong item was sent. Where the return reason is change of mind or if an incorrect order was submitted through no fault of PetsTEK, return shipping will be shouldered by the customer.
Can I get a refund?
You will receive a full product refund after the item has arrived at our return facility and was checked in.
The product I received was faulty/damaged. What can I do?
If the product you received is not working properly, you can contact us at customerservice@petstek.com, and we will assist you.
Shipping
How much is shipping?
Standard shipping is free with a purchase of over $49. Items below $49 will have a flat rate of $5.99 shipping.
Do you have express shipping?
Yes, we offer expedited shipping.
How long is the shipping time?
On average, shipping can take from 2-5 days to be delivered, barring unforeseen delays.
Do you ship internationally?
We ship to US addresses only. We currently do not ship to international destinations.
How can I track my order?
After your item is shipped, you will be emailed a tracking number.
Safe Shopping
How do I know you're selling authentic products?
PetsTEK is an authorized reseller. You can find us under the manufacturer's list of authorized sellers.
Is my information secure?
PetsTEK values your privacy. Our payment channel is safe and secure. We also do not give out your personal information.
If you signed up to our newsletter, we may email you about new products and special promotions from time to time. If you wish to stop receiving the emails, simply click the "Unsubscribe" link and you will be removed from our mailing list.
How can I contact you?
You can reach us through any of the following methods:
- Fill out the contact form
- Send us an email at customerservice@petstek.com
- Give us a call at 800-985-7589
Our customer service operating hours are between 9:00AM and 5:00PM EST.
Contact Us
Mailing Address: 2413 Main St, #559 Miramar, FL 33025
Phone Number: +1 (800) 985-7589
Email: customerservice@petstek.com
Call Us
Phone Number:
+1 (800) 985-7589

