ME-300 FAQS
1. What Is The Micro Educator ME 300 Best For?
The Micro Educator ME 300 is best for small dogs that need gentle, clear, and consistent training support. You can use it for obedience training, recall, leash manners, and correcting unwanted behaviors.
2. What Size Dog Can Use The ME 300?
The ME 300 is made for dogs 5 lbs and up. Its smaller receiver, lightweight design, and closer contact points make it a better fit for small breeds.
3. How Far Does The ME 300 Remote Work?
The ME 300 has a 1/3 mile range. You can use it for training at home, in the yard, at the park, or during off leash practice in open areas.
4. Is The ME 300 Safe For Small Dogs?
Yes. The ME 300 is designed with 20% less stimulation than larger Educator collars. It also offers 100 adjustable levels, so you can find the lowest effective setting for your dog.
5. Does The ME 300 Have Vibration And Tone?
Yes. The ME 300 includes non stimulating vibration and Pavlovian tone options. These give you more ways to communicate with your dog.
6. Is The ME 300 Waterproof?
Yes. Both the transmitter and receiver collar are waterproof. You can use the system outdoors, in wet grass, light rain, and active training conditions.
7. Can I Use The ME 300 For Two Dogs?
Yes. The ME 300 can expand into a 2 dog system with a compatible add on receiver collar. This lets you train two dogs from one remote.
8. How Long Does The ME 300 Take To Charge?
The ME 300 uses a 2 hour rapid charge Li Po battery, so you can recharge it quickly between training sessions.
9. Can The Collar Strap Be Adjusted?
Yes. The ME 300 comes with a Biothane collar strap that you can cut to size for a better fit.
10. What Makes The ME 300 Different From The Mini Educator ET 300?
The ME 300 is smaller, lighter, and designed with less stimulation than the ET 300. It also has contact points placed closer together, which makes it more suitable for smaller dogs.
11. Does The Receiver Rotate?
Yes. The ME 300 receiver can rotate 90 degrees on the strap. This helps improve fit and contact placement, especially on smaller necks.
12. Is The ME 300 Good For Beginners?
Yes. The ME 300 is a good option for first time e collar users because it offers precise level control, tone, vibration, a comfortable remote, and safety features that support responsible training.
Have Any Questions?
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FAQs
Warranty and Returns
How long is the warranty?
All products have at least 1-year limited warranty. Some products have a warranty lasting up to two years. For more details about the warranty, please see the product warranty page.
How do I cancel an order?
If you placed an order and would like to cancel it, please email us at customerservice@petstek.com. We do not guarantee that an item can be recalled after it has shipped.
How do I return the product?
We have a 365-day money-back guarantee. For return requests, please email us at customerservice@petstek.com. Please note that a return shipping label is provided only for cases where the product received is defective, damaged in transit or the wrong item was sent. Where the return reason is change of mind or if an incorrect order was submitted through no fault of PetsTEK, return shipping will be shouldered by the customer.
Can I get a refund?
You will receive a full product refund after the item has arrived at our return facility and was checked in.
The product I received was faulty/damaged. What can I do?
If the product you received is not working properly, you can contact us at customerservice@petstek.com, and we will assist you.
Shipping
How much is shipping?
Standard shipping is free with a purchase of over $49. Items below $49 will have a flat rate of $5.99 shipping.
Do you have express shipping?
Yes, we offer expedited shipping.
How long is the shipping time?
On average, shipping can take from 2-5 days to be delivered, barring unforeseen delays.
Do you ship internationally?
We ship to US addresses only. We currently do not ship to international destinations.
How can I track my order?
After your item is shipped, you will be emailed a tracking number.
Safe Shopping
How do I know you're selling authentic products?
PetsTEK is an authorized reseller. You can find us under the manufacturer's list of authorized sellers.
Is my information secure?
PetsTEK values your privacy. Our payment channel is safe and secure. We also do not give out your personal information.
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How can I contact you?
You can reach us through any of the following methods:
- Fill out the contact form
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- Give us a call at 800-985-7589
Our customer service operating hours are between 9:00AM and 5:00PM EST.
Contact Us
Mailing Address: 2413 Main St, #559 Miramar, FL 33025
Phone Number: +1 (800) 985-7589
Email: customerservice@petstek.com
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